Thanks yigal
The reason I asked was I'm trying to get some background on forex-swiss.com (also known as Foreign Exchange Clearing House) on their website it says "....authorized to deal in Spot Foreign Exchange market derivatives (CFDs) of commodities. Foreign Exchange Clearing House is a Prime Clearing Member of Electronic Derivatives Exchange PANAFEX regulated by Financial Markets Services Authority...."
I have no idea who 'Financial Markets Services Authority' are but if they're talking about the FSA then there's no record of them being registered.
Calls to both forex-swiss Panafex go through to an answerphone emails to them get a half-baked pigeon-English reply chat through their Live Chat this morning was hopeless it took the guy around 30 seconds to reply to each question....he obviously had great difficulty with the last one!
Please wait for a site operator to respond.
You are now chatting with 'FXCH'
you: Hi....do you charge a round turn commission please?
FXCH: Hello
you: Hello yes do you charge a commission per round turn?
-30 second pause-
FXCH: I am tech. support consultant only if you have business questions please contact our management at
info@forex-swiss.com
you: Do they have a phone number please... also is the platform Currenex? Thanks
-30 second pause-
FXCH: please contact our management at
info@forex-swiss.com
you: lol....Do they have a phone number please... also is the platform Currenex? Thanks
-60 second pause-
you: Hello?????
-30 second pause-
FXCH: please contact our management at
info@forex-swiss.com
you: Are you a recorded message? I'm asking DO THEY HAVE A PHONE NUMBER PLEASE?
-30 second pause-
FXCH: I'm tech support consultant this is not in my competence to help you with this subject. Please contact FXCH management at
info@forex-swiss.com they will be happy to assist you.
you: lol yes I underst but DOES THE FXCH MANAGEMENT HAVE A PHONE NUMBER you know a telephone number how much 'competence' does it take to give me a number???
-30 second pause-
FXCH: I dont know
you: Great! Can I ask who I was talking to please?
-nothing-
you: Do you have a name? Surely that is within your 'competence'?
-still nothing-
you: A name? No? Too difficult?
-mega pause-
you: Ummm...hello?
- eventually he remembers....
FXCH: Peter
you: Congratulations well done!