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kuepper, thanks for the links, they make interesting reading, now bookmarked.
Talking automated systems, I had to write off for a new driving licence the other week and apparantly all incoming mail (not just forms, handwritten letters too apparantly) is scanned instead of read, and replied to automatically based on what the computer has read! Even though I guess it could lead to some amusing responses humans in more and more clerical and some manual jobs are being replaced by computers. It's frightening!
Pete
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