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Old 28-08-2004, 11:47   #14
CTGJr
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RefcoFX's website says (at this moment):
Quote:
GAURANTEED STOPS AND LIMITS*

Unlike most other forex firms, RefcoFX guarantees a fill at the specified price on all stop and other limit orders. By using the guaranteed stops offered by RefcoFX, you can limit your risk on a trade to the amount you choose.

Other brokers claim to guarantee fills on stop orders but they only back this claim for small trade sizes during normal market conditions. Many brokers routinely execute stops 5 to 15 pips away from the stop price. Only RefcoFX honors the exact specified stop level at all times.

* All stop-loss, limit and entry orders are guaranteed against slippage except in extraordinary volatile market conditions.
All quotes and trades are subject to the terms and conditions of the Client Agreement accessible through this website


a Refco rep responded:
Quote:
Hi, Below is a copy of a live chat with a Refco Rep.:

Äã: What is your execution policy? Do you still guarantee Srtops and limits?
Äã: Stops
Refco: On extreme volatile condition
Refco: If there is a price gap
Refco: The stop and limit would be executed at the next market price
Refco: If you have any question regarding stop, please feel free to call us
Äã: Why the info on your web site (refcofxasia.com) does not include this new policy?
Refco: We are still updating it at the moment. The policy has applied for a very short period of time only.
Äã: I see, I just found about it from one of the forums. As a client I would have expected you to inform me about changes in your trading policy.
Äã: Could you please define extreme volatile conditions? Is it 10, 20, 50 pips gap?
Refco: We sent that out yesterday in Chinese already
Refco: It is a gap. A gap may be 10, 20 or 50, we do not know

Refco: A market gap only happens on extreme volatile conidtion, like an important data being released
Refco: Let's say, if you see a price gap on the tick chart, it is a price gap
Äã: I did not receive any message about the new stop policy.
Refco: In that case, may I have your accout number please
Äã: So it's Refco's discretion to honor stops / limits?
Refco: It would depend on the market condition . . .

thread link


perfectly clear
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