Erratic FXDD price movements

[kramnave]

i was just watching GBP and FXDD's quotes have been really erratic....lotsa whipsaws and not in line..not so for e-signal....anybody knows why ?

[nd1377]

Did your FXDD system go down? It seems as if mine went down around 4:55 est. Is yours back up? I have emailed them and have gotten no response.

[kramnave]

my pal called them..they admitted that their system is faulty...and by the looks of it...it still is...i wonder why they did not bother to send us a mail to inform us...

[nd1377]

My system is still down and it is 9:09 est. It has been a long time since it has gone down. I sent 2 emails with no reply.

[Trader01]

Its been down for several hours -- no email replies, no nothing.

[LondonFX]

SBFX’s support was very quick to respond.

FXDD feed went down at around I emailed them, was fixed very quickly 20MINS. FXDD feeds and platform support are the problem . one of the reasons I moved over to SBFX

[firedave]

A reply from Support Department :

Dear Sir,

I apologize for the inconvenience while we are experiencing technical problems with our server.

We are currently addressing the issue and doing our best to get the system up and running.

Thank you for your time and patients.

Best Regards,
FXDirectDealer, LLC
75 Park Place, 4th Floor
New York, NY 10007lace>
212-791-3950
sales@fxdd.com

Hope this help

[Trader/God]

Well thats not good. Most good brokers have a dealing desk you can call in situations like that. I'd get flat and wait it out, then try to find a new broker.

Trader/God